Frequently Asked Questions (FAQ)

1. What is Bright Mart?

Bright Mart is your trusted online marketplace for high-quality, affordable products. We bring you the latest gadgets, home essentials, and lifestyle items—all carefully selected to give you the best shopping experience.

2. Are all products genuine?

Yes. We only source products from verified suppliers and trusted brands. Every item goes through strict quality checks before being shipped.

3. How can I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to checkout. Once your order is confirmed, you’ll receive an email with your order details and tracking number.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Cash on Delivery and secure online payment gateways.

5. Do you ship internationally?

Yes, Bright Mart ships to multiple countries. Shipping costs and delivery times vary by location. You can check shipping options at checkout.

6. How long does delivery take?

Delivery usually takes 3–7 business days for local orders and 7–15 business days for international orders. You’ll receive tracking details once your order has been shipped.

7. Can I track my order?

Yes! After your order ships, we’ll send you a tracking link so you can monitor your delivery in real time.

8. What is your return policy?

We offer a 14-days hassle-free return policy on most items. If your product is defective, damaged, or not as described, contact us within 14 days of delivery for a replacement or refund.

9. Do you offer warranties?

Yes. Selected products come with a manufacturer or Bright Mart warranty. Check the product description for warranty details.

10. How do I contact customer support?

Our support team is here to help! You can reach us via:
📧 Email: [brightmart10@gmail.com]
💬 Live Chat (available on the website)