Shipping Policy
1. Processing Time
• Orders are processed within 1–2 business days after payment confirmation.
• You will receive a confirmation email with your order details once processing is complete.
2. Shipping Methods & Delivery Times
• Local Orders: Delivered within 3–7 business days.
• International Orders: Delivered within 7–15 business days, depending on location and customs clearance.
• Delivery times may vary slightly due to weather, holidays, or courier delays.
3. Shipping Costs
• Shipping costs are calculated at checkout based on your location and order weight.
• Free shipping may be available on selected items or promotions.
4. Order Tracking
• Once your order ships, you’ll receive an email with a tracking number.
• You can track your package directly through our website or courier’s tracking portal.
5. Delays & Issues
• While we do our best to deliver on time, Bright Mart is not responsible for delays caused by customs, courier services, or unforeseen events.
• If your order is delayed beyond the estimated delivery time, contact our support team and we’ll assist you.
6. Contact Us
For shipping questions or support:
📧 Email: brightmart10@gmail.com
💬 Live Chat: Available on our website