Refund & Return Policy

Bright Mart Return and Refund Policy – Easy Returns for Hassle-Free Shopping

At Bright Mart, we value your satisfaction and offer a simple return and refund policy to ensure your shopping experience is smooth and worry-free. Whether you purchased premium phone accessories, electronics gadgets, or other tech essentials, our goal is to make your return process easy, fast, and transparent. Please review the details below to understand how our return and refund policy works.

1. Returns

You may request a return within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them. Certain items—such as personal care products, digital goods, or clearance electronics gadgets—may not be eligible for return.

2. Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method. Please note that shipping costs are non-refundable, unless the product arrived damaged, defective, or incorrect. Bright Mart’s return and refund policy ensures a fair process for every customer.

3. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange for the same product, contact us with your order number and details. Our return and refund policy supports product exchanges for eligible electronics gadgets and accessories.

4. Order Cancellations

Orders may be canceled within 24 hours of purchase if they haven’t been shipped. If the order has already been processed or shipped, standard return and refund policy procedures apply.

5. Contact Us

If you have any questions or want to start a return, we’re here to help:
📧 Email: brightmart10@gmail.com
💬 Live Chat: Available on our website